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ADMINISTRATION MANUAL

Section 1

Page II Cover MCC
Page III MCC Agenda
Page 1 - CIGNA MCC and CIGNA Healthcare
Page 2 - MCC copays and ins
Page 3 - MCC How to Read an MCC Member ID Card
Page 4 - MCC ID Cards
Page 5-7 MCC Claims Information and challenge info
Page 8 - MCC Claims checklist
Page 9 - MCC EOB provider text
Page 10 - EOB Provider Sample
Page11-12 - MCC Precertification Authorizations for CIGNA GPPO
Page 13 - MCC obgyn tip.doc
Page 14 - MCC outpatient procedures page
Page 15 - MCC website
Page 16 - MCC Direct letter
Page 17 - MCC Direct Right for You
Page 18 - MCC personal change
Page 19-21 MCC Credentialing and Personal Change Information
Contact Us

Section 2

Page ii Cover CIGNA
Page iii CIGNA Agenda
CIGNA ID CARD BACK
CIGNA ID CARD FRONT
Page 2-3 CIGNA ID and plan info
Page 4 CIGNA copays and ins
Page 5-7 CIGNA Claims Information and challenge info
page 8 CIGNA EOB prov text
Page 9 EOB Provider Sample
Page 10 CIGNA Claims Information
Page 11 CIGNA obgyn tip
Page 12 CIGNA PPO PRECERTIFICATIONS PROCESS
Page 13a CIGNA phys to phys referrals
Page 13-14 CIGNA Precertification Authorizations for CIGNA GPPO
Page 15 CIGNA outpatient procedures page
Page 16 CIGNA special needs care
Page 17 CIGNA special needs care contd
Page 18 CIGNA MCC Website
Page 19 CIGNA-MCC Direct Letter
Page 20 CIGNA MCC Direct Right for You
Page 21 CIGNA-MCC Personal Change

Section 3

Page ii Cover RC
Page iii MCC Agenda
Page 2-4 RC Health Plans
Page 5 rc website
Page 6 RC How to Read an RC Member ID Card
Page 7-9 RC Claims Information and challenge info
Page 10 RC claims checklist
page 11 RC EOB prov text
Page 12 EOB Provider Sample
Page 13-14 RC Precertification Authorizations
Page 15 RC outpatient procedures page 1
Page 16 MCC Direct letter
Page 17 RC MCC Direct right for you
Page 18-20 RC Credentialing and Personal Change Information

Section 4

Page ii Cover FORMS
Page iii FORMS agenda
Page 22-32 mcc Credentialing Application combined cover letter 7-16
Page 33-42 MCCRe-Credentialing Application combined cover letter 7-16
Page 54 Sample Referral
Page 55 Sample Precert

 

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